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Home » Printer not activated error code 20: Symptoms, Causes, & Solutions

Printer not activated error code 20: Symptoms, Causes, & Solutions


Getting a “Printer Not Activated Error Code 20” when trying to print a document? Then your printer is not correctly set up to work with your computer. This can be a problem with your printer itself. Or the drivers (software that tells your computer how to connect to the Printer). Or the connection between the printer and driver. “Printer not activated – Error Code 20” problem is present on QuickBooks computers. Sometimes users have updated an older version of Windows. Please read the full article to understand this error and how to fix it.

Printer not activated error code – 20

What Is Printer Not Activated Error Code 20?

Sometimes attempting to save as a PDF on Windows 10, 8.1, or 7 results in error “Printer not activated” (Error Code 20). This is due to the possibility that the PDF Converter will be unable to read the activation code (activation code registry entry not found). Some users claim that after a Microsoft update, they tried printing an Adobe document but got the warning Printer was not activated. Error Code 20. This article will include some of the best solutions to fix the Printer not activated error code 20 QuickBooks.

Printer not activated error code 20 is one of the most frequent error messages QuickBooks users see. This issue occurs when a user tries to install or upgrade to a newer version of Windows. The deleted KEY_CURRENT_CONFIG/Software key is the main culprit in this problem.

Signs You’ve Encountered QuickBooks Error 20

Users cannot publish or submit invoices and pay slips due to this Printer not activating error code 20. Instead, it causes more hardship for business owners. And many other software programs besides QuickBooks generate this issue.

Reasons Why Printer Not Activated Error Code 20 Occurs

The potential causes of the Printer not activating error code 20 are the following-

  • The most common cause of this error code’s appearance is removing the “HKey_current_config/software” key. The QuickBooks software also uses duplicate registry entries. This situation results in the outdated key preventing the Printer and program from functioning correctly. Numerous programs and applications share the registry key. The program and other software are prone to malfunction as a result.
  • This issue might also happen when many QuickBooks versions are installed on the PC. This arrangement does not harm the system but might be the cause. There is no issue if the many QuickBooks applications installed on a system have distinct directories.
  • Sometimes the same error number or message recurs, and you cannot save or download the invoice, bill, or payslip as a PDF. It signifies that the QuickBooks software is incompatible with the operating systems and PDF driver.

How To Fix Printer Not Activated Error Code 20?

Let’s look at how to resolve Printer Not Activated Error Code 20 QuickBooks using the instructions provided below-

Solution 1- Set The Default Printer

set the default printer
  • Go to the search bar on your desktop.
  • Type Control opens in the search bar, selecting it from the result options.
  • Select Hardware and Sound, then click on Devices and Printers.
  • Choose your Printer>then right-click on it>choose Set as a default printer.
  • Restart your system to check the changes.

Solution 2- Close The Final Draft

Check out the instructions below, broken down by Windows version, to do this.

Windows 8 and later:

  • To begin with, click the “Start” or “Windows” icon.
  • Right-click on the “Final Draft 9/8 tile” at this point.
  • Select the “Run as Administrator” tab next.

For Vista/Windows 7:

  • Select the “Programs” tab from the “Start” menu.
  • Next, select the “Run as Administrator” tab from the context menu when you right-click “Final Draft 9/8.”
  • Try once more to save the files in PDF format. Your script can be saved in PDF format without any problems.

Solution 3- Change The Directory

Before changing the directory, take into account the following.

  • Create Backup: Create a backup whenever you change the current registry. Use the original registry if you cannot fix issues with the modified register.
  • It is wise to have a system recovery point to handle further issues.

Solution 4- Set up a restore point

  • First, select the “Windows” icon or “Start” menu.
  • Next, click the “Create a New Restore Point” button after finding the “System Restore” option by typing “System Restore” into the search bar.
  • Now locate and select the “System Properties” screen.
  • Next, activate the “Protection Setting.”
  • If the feature is not activated, select “Configure” and set up the security.
  • Finish the process by clicking Apply, then click OK to close the window.
  • The system restores point will be automatically created as a result.

Solution 4- Create The Backup Registry

  • To begin with, select the “Registry Editor” tab.
  • Then select the “Computer” icon from the folder tree in the left bar.
  • After that, select the “File” icon, go to the “Export” page, and finally select the “Save” icon.

How To Solve QuickBooks Error Code 20?

You can solve the Printer not activated error code 20 QuickBooks by trying the following solutions-

Method 1- Reinstall QuickBooks

This strategy is targeted and helps you to fix your entire QuickBooks application. Please select all the damaged or corrupted files, and uninstall them. And then reinstall the QuickBooks software can be an excellent first step. Before reinstalling QuickBooks, we advise you to use the system security program and complete a clean-up.

  • Close QuickBooks and other currently active programs on your computer first.
  • Go to the Control panel right now.
  • It would be best if you located the programs (Apps) & features choice here.
  • Next, select Programs & Features.
  • Find QuickBooks and choose Uninstall from the menu.
Uninstall QuickBooks

  • Download the most recent QuickBooks version that works with your setup.
  • The application and Printer will function once the reinstallation process is finished.
  • Your computer needs to be restarted for the changes to take effect.

Method 2- Edit or Update Registry Key

You can solve Printer not activated error code 20 by upgrading your Windows operating system. You can update the registry key in two steps-

Step 1- Allow Permission By Using Registry Editor

Allow permission by using registry editor
  • Activate the registry editor.
  • To launch the Run dialogue box, press Windows + R on your PC keyboard.
  • Regedit command, type it.
  • Right-click on regedit now, and then choose to run it as administrator. You must now access the registry editor by going to HKEY CURRENT CONFIG.
  • Right-clicking the software folder name and selecting the permission follows.
  • You must confirm that the user has complete access to the table.
  • Finally, select the OK button to close both the registry editor window and option.

Step 2: Provide Access With PowerShell script.

Only Windows 10 users are described in this choices section. You can update your essential registry editor by manually editing your registry influential editor and getting authorization using a Powershell script. It should be noted that the user account control looking for the permission must be logged in. Additionally, a user account has access via the command prompt.

  • Tap on the Start button.
  • Type cmd now.
  • Then, continue by selecting Run as Administrator with a right-click on cmd.
  • In the command prompt, type Power shell and press the Enter key.
  • Lastly, please copy and paste the code below exactly as it appears on the command prompt.
  • The error will not occur again.

Resolved Printer Not Activated Error Code 20?

We believe the solutions above will fix the printer’s problem of not activating error code 20 QuickBooks. And you may now print files using QuickBooks. However, if you still have trouble with this error and need assistance. Call our customer service number to speak with professionals immediately. If you face other QuickBooks errors like 392, 3371, 1330, etc., reach out to us as we offer exceptional services, top-notch support, and workable solutions.


What is error code 20 on an HP printer?

An issue with the HP printer not being correctly configured on your system causes HP Printer Error Code 20. This issue often appears when you attempt to print something from your computer, such as a spreadsheet, and then choose to use your HP printer.

How do I fix Printer not activated error 41?

You can fix Printer not activated error 41 by-. 

1: Remove the printer drivers from your computer and manually reinstall them from the manufacturer’s website.

2: Removing the network adapter is step two.

How do I clear the error code on my HP printer?

To erase the error code, try these steps:

  • Verify that the paper tray is installed correctly.
  • Install the staple stacker once more.
  • You may be attempting to print envelopes while the duplex mode is on.
  • Make sure the printers are appropriately configured.
  • Try a reset procedure last.

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