I’m trying to remove two payments and two invoices from my company’s QBO Plus file (image attached).
Any suggestions.????
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Thanks for getting back to us, @jamesaultman81
Allow me to take over and give you some details on using QuickBooks Online Plus to remove invoices and payments.
We still haven’t found a solution for this unexpected behavior, as my colleague already stated. Although we don’t yet know when or how this will be resolved, you can be confident that we are treating it seriously. Please be aware that our staff has been attempting to fix these problems all night long.
I will be pleased to update this topic and notify you as soon as I get more information, allowing you to resume your work.
Could you please specify the precise problem that caused the file to get corrupted so that we can assist you with the appropriate issue resolution? Alternatively, if you could provide me a screenshot, I could see the problem more clearly.
If you have any additional queries concerning invoices and payments, please write here so that we can continue to communicate. I’ll return quickly to assist you.