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We’re replacing QB Desktop Pro 2021 PCs for multi-user mode. Migrator tool won’t transfer Payroll config/data. Planning to install QB on both PCs, set up multi-user, and restore with QBB file. Does QBB backup include payroll config/data? If not, how to ensure payroll works without data loss?
Welcome you to the Community space, James. We’re thrilled to assist you with QuickBooks Desktop (QBDT) file backups.
Experiencing hurdles can be frustrating, and we’re dedicated to improving your experience. Let’s start by ensuring you can access the external drive. If all’s well, you can back up your company file to a local folder, then transfer it to the external drive. Here’s how:
Consider trying a different external drive if issues persist. Regular backups are crucial for data security. For additional help, check our resources on file recovery and Intuit Data Protect. We’re here whenever you need assistance.